Privacy Policy

1. Information We Collect

The types of personal data we collect may vary depending on how you interact with our Service, the services you use, and the preferences you express. We gather information about you from a variety of sources and through different means, such as data you supply directly, data collected automatically, third-party data sources, and data that we derive or generate from other information.

Information users provide directly to GitContext

• Payment & Billing Information

  We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy.

• Content

  We collect any comments, text, images, code snippets, or other files, including videos or recordings, you upload to our Service; and if you send us email messages or other communications, we collect and retain those communications.

• Feedback, reviews, and ratings

  We collect any feedback, reviews or ratings you provide, including through written communications, online surveys, and product interactions.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes log and usage data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Information we collect from third parties

You may elect to share information with us from 3rd party providers, such as when you choose to access our Services through single sign-on integrations with GitHub, GitLab, or similar platform. Upon connecting with our Services using a single sign-on integration, we will collect the information you approve to share and are granted access to.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, such as by personalizing content and improving user experience. We may also use your information to:

• Communicate with you about the Service, including responding to your comments and questions.
• Send you updates and announcements related to the Service.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Enforce our policies, including our Terms of Service.
• Comply with any applicable legal obligations

3. How We Share Your Information

We do not share your personal information with third parties, except in the following limited circumstances:

• We may share your information with third parties if you give us your consent to do so.
• We may share information with integrated partners you've connected to your account to improve your product experience (eg pull request comments back to your authenticated GitHub account).
• We may share your information with third-party service providers who perform services on our behalf, such as data storage providers, data analytics vendors, email delivery vendors, and security auditors.
• We may share your information with third parties if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
• In the context of a transaction involving the sale of assets, a merger, bankruptcy proceedings, or any other type of business transaction.

We do not sell or share personal information belonging to website visitors, users, and other consumers.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

4. Data Retention

Our policy is to keep personal data only for the time required to provide the requested services, fulfill our legal obligations, resolve disputes, enforce our agreements, and pursue other lawful and legitimate business purposes. The specific duration of retention can vary depending on the data type and service context, taking into account factors such as user consent or expectations, the sensitivity of the information, the availability of automated data deletion tools, and our contractual or legal obligations. In some cases, we may keep personal data for an extended period, if necessary and permissible under applicable law, for security reasons.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Cookies and Other Tracking Technologies

We use cookies to provide and secure our websites, as well as to analyze the usage of our websites, in order to offer you a great user experience. More information can be found in our Cookie Policy.

6. Your Rights

You have the right to access, correct, and delete your personal information. You may also have the right to restrict or object to certain types of processing of your personal information. To exercise these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on the Service. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@gitcontext.com.